Relación entre la percepción de la cultura organizacional y el clima ético y la percepción del acoso laboral

Autores/as

  • Madalena Vilas-Boas University of Aveiro

DOI:

https://doi.org/10.21615/cesp.12.2.8

Palabras clave:

Clima Ético, Cuestionario de Clima Ético, Cultura Organizacional, Instrumento de Evaluación de la Cultura Organizacional, Condiciones Psicosociales de Trabajo, Acoso Laboral

Resumen

El acosso laboral se encuentra en muchas organizaciones y tiene graves consecuencias para las personas, las organizaciones y la economía. El objetivo principal de este estudio es contribuir al campo de estudio del acoso laboral probando empíricamente la relación teórica definida entre variables socio-organizacionales (cultura organizacional y clima ético) y acoso laboral, utilizando dos modelos teóricos fundamentados en estudios organizacionales. Los hallazgos, con 984 trabajadores portugueses, sugieren que existe una fuerte relación entre la cultura organizacional/clima ético y el acoso laboral: los climas "benévolo" y "de principios" están relacionados negativamente (o son incluso un obstáculo) con el acoso labroal, así como la orientación cultural de "soporte". Lo contrario sucede con el clima "interés propio" y las orientaciones culturales de "reglas" y "metas". La cultura organizacional y el clima ético explican el 20% de la varianza del comportamiento negativo, lo que muestra que los gerentes pueden lograr cambios en problemas organizacionales, individuales y sociales significativos manipulando esas dos variables.

Descargas

Los datos de descargas todavía no están disponibles.

Referencias bibliográficas

Agrawal, R. K. (2017). Do ethical climates impact trust in management? A study in Indian context. International Journal of Organizational Analysis, 25(5), 804-824. doi: https://doi.org/10.1108/IJOA-08-2016-1053

Akar, N. Y., Anafarta, N., & Sarvan, F. (2011). Causes, dimensions and organizational consequences of mobbing: An empirical study. Ege Academic Review, 11(1), 1467-1479. Retrieved from http://www.academia.edu/download/31350865/Mobbing-CDOC.pdf

Appelbaum, S. H., Deguire, K. J., & Lay, M. (2005). The relationship of ethical climate to deviant workplace behaviour. Corporate Governance, 5(4), 43-55. doi: http://doi.org/10.1108/14720700510616587

Archer, D. (1999). Exploring "bullying" culture in the paramilitary organisation. International Journal of Manpower, 20 (1/2), 94-105. doi: https://doi.org/10.1108/01437729910268687

Arroyave, P. (2012). Factores de vulnerabilidad y riesgo asociados al bullying. Revista CES Psicología, 5(1), 118-125. Retrieved from http://revistas.ces.edu.co/index.php/psicologia/article/viewFile/2171/1459

Ashforth, B. (1994). Petty tyranny in organizations. Human Relations, 47(7), 755-778. doi: https://doi.org/10.1177/001872679404700701

Baillien, E., & De Witte, H. (2009). Why is organizational change related to workplace bullying? Role conflict and job insecurity as mediators. Economic and Industrial Democracy, 30(3), 348-371. doi: http://doi.org/10.1177/0143831X09336557

Barnett, T., & Vaicys, C. (2000). The moderating effect of individuals’perceptions of ethical work climate on ethical judgments and behavioral intentions. Journal of Business Ethics, 27, 351–362. doi: http://doi.org/10.1023/A:1006382407821

Björkqvist, K., & Österman, K. (1994). Sex Differences in Physical, Verbal, and Indirect Aggression: A Review of Recent Research. Sex Roles, 30(3/4), 177-188. doi: http://doi.org/10.1007/BF01420988

Bowling, N. A., Beehr, T. A., Bennett, M. M., & Watson, C. P. (2010). Target personality and workplace victimization: A prospective analysis. Work & Stress, 24(2), 140-158. doi: http://doi.org/10.1080/02678373.2010.489635

Bulutlar, F., & Öz, E. Ü. (2009). The effects of ethical climates on bullying behaviour in the workplace. Journal of Business Ethics, 86, 273-295. doi: http://doi.org/10.1007/s10551-008-9847-4

Cameron, K., & Quinn, R. E. (1999). Diagnosing and changing organizational culture: Based on the competing values framework. Reading: Addison-Wesley.

Chen, C., Tuliao, K. V., Cullen, J. B., & Chang Y.-Y. (2015). Does gender influence managers’ ethics? A cross-cultural analysis. Business Ethics: A European Review, 25(4), 345- 362. doi: https://doi.org/10.1111/beer.12122

Cowie, H., Naylor, P., Rivers, I., Smith, P. K., & Pereira, B. (2002). Measuring workplace bullying. Aggression and Violent Behavior, 7, 33-51. doi: https://doi.org/10.1016/S1359-1789(00)00034-3

Cullen, J. B., Parboteeah, K. P., & Victor, B. (2003). The effects of ethical climates on organizational commitment: a two-study analysis. Journal of Business Ethics, 46, 127-141. doi: http://doi.org/10.1023/A:1025089819456

Cullen, J. B., Victor, B., & Stephens, C. (1989). An ethical weather report: Assessing the organization's ethical climate. Organizational Dynamics, 18(2), 50-62. Retrieved from http://iranakhlagh.nipc.ir/uploads/10.1016-0090-2616(89)90042-9_12167.pdf

D’Cruz, P., & Noronha, E. (2013). Workplace bullying in the context of organisational change: the significance of pluralism. Industrial Relations Journal, 45(1), 2–21. doi: http://doi.org/10.1111/irj.12039

Diamond, M. A. (1997). Administrative assault: A contemporary psychoanalytic view of violence and aggression in the workplace. New York: The International Society for the Psychoanalytic Study of Organizations. doi:

https://doi.org/10.1177%2F027507409702700302

Einarsen, S. (1999). The nature and causes of bullying at work. International Journal of Manpower, 20(1/2), 16-27. doi: https://doi.org/10.1108/01437729910268588

Einarsen, S., Hoel, H., & Notelaers, G. (2009). Measuring exposure to bullying and harassment at work: validity, factor structure and psychometric properties of the negative acts questionnaire – revised. Work & Stress, 23(1), 24-44. doi: https://doi.org/10.1080/02678370902815673

Einarsen, S., Hoel, H., Zapf, D., & Cooper, C. L. (2011). The concept of bullying and harassment at work: The European tradition. In S. Einarsen, H. Hoel, D. Zapf, & C. L. Cooper (Eds.), Bullying and harassment in the workplace (pp. 3-40). London: Taylor & Francis. doi: https://doi.org/10.1201/EBK1439804896

Einarsen, S., & Nielsen, M. B. (2015). Workplace bullying as an antecedent of mental health problems: A five-year prospective and representative study. International Archives of Occupational and Environmental Health, 88, 131-142. doi: https://doi.org/10.1007/s00420-014-0944-7

Einarsen, S., Raknes, B. I., & Matthiesen, S. M. (1994). Bullying and harassment at work and their relationships to work environment quality. The European Work and Organizational Psychologist, 4, 381-401. doi: https://doi.org/10.1080/13594329408410497

Einarsen, S., & Skogstad, A. (1996). Bullying at work: Epidemiological findings in public and private organizations. European Journal of Work and Organizational Psychology, 5(2), 185-201. doi: https://doi.org/10.1080/13594329608414854

Emdad, R., Alipour, A., Hagberg, J., & Jensen, I. B. (2013). The impact of bystanding to workplace bullying on symptoms of depression among women and men in industry in Sweden: An empirical and theoretical longitudinal study. International Archives of Occupational Environmental Health, 86(6), 709-16. doi: https://doi.org/10.1007/s00420-012-0813-1

Fox, S., & Spector, P. E. (1999). A model of work frustration-aggression. Journal of Organizational Behavior, 20(6), 915-931. doi: https://doi.org/10.1002/(SICI)1099-1379(199911)20:6%3C915::AID-JOB918%3E3.0.CO;2-6

Giorgi, G. (2009). Workplace bullying risk assessment in 12 Italian organizations. International Journal of Workplace Health Management, 2(1), 34-47. doi: https://doi.org/10.1108/17538350910945992

Glendinning, P. M. (2001). Workplace bullying: Curing the cancer of the American workplace. Public Personnel Management, 30(3), 269-286. doi: https://doi.org/10.1177%2F009102600103000301

Grobler, A. (2016). An adapted measure of ethical climate in organisations – A Southern African study. African Journal of Business Ethics, 11(1), 1-21. doi: https://doi.org/10.15249/10-2-111

Hauge, L. J., Skogstad, A., & Einarsen, S. (2009). Individual and situational predictors of workplace bullying: Why do perpetrators engage in the bullying of others?. Work & Stress, 23(4)349-358. doi: https://doi.org/10.1080/02678370903395568

Hershcovis, M. S., & Barling, J. (2010). Towards a multi-foci approach to workplace aggression: A meta-analytic review of outcomes from different perpetrators. Journal of Organizational Behavior, 31, 24-44. doi: https://doi.org/10.1002/job.621

Hoel, H., Cooper, C. L., & Faragher, B. (2001). The experience of bullying in Great Britain: The impact of organizational status. European Journal of Work and Organizational Psychology, 10(4), 443-465. doi: https://doi.org/10.1080/13594320143000780

Hofstede, G., Hofstede, G. J., & Minkov, M. (2010). Cultures and Organizations: Software of the Mind (3rd Edition). New York: McGraw-Hill USA. Retrieved from https://e-edu.nbu.bg/mod/resource/view.php?id=557036

Holtbrügge, D., Baron, A., & Friedmann, C. B. (2015). Personal attributes, organizational conditions, and ethical attitudes: A social cognitive approach. Business Ethics: A European Review, 24(3), 264-281. doi: https://doi.org/10.1111/beer.12082

Hornstein, H. (1996). Brutal bosses and their prey – How to identify and overcome abuse in the workplace. New York: Riverhead Books.

Huhtala, M., Tolvanen, A., Mauno, S., & Feldt, T. (2015). The associations between Ethical Organizational Culture, Burnout, and Engagement: A multilevel study. Journal of Business and Psychology, 30(2), 399-414. doi: https://doi.org/10.1007/s10869-014-9369-2

Karasek, R. A. (1979). Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign. Administrative Science Quarterly, 24, 285-308. doi: https://doi.org/10.2307/2392498

Kwan, S. S. M., Tuckey, M. R., & Dollard, M. F. (2016). The role of the psychosocial safety climate in coping with workplace bullying: A grounded theory and sequential tree analysis. European Journal of Work and Organizational Psychology, 25(1), 133-148. doi: https://doi.org/10.1080/1359432X.2014.982102

Lehnert, K., Craft, J., Singh, N., & Park, Y.-H. (2016). The human experience of ethics: A review of a decade of qualitative ethical decision making research. Business Ethics: A European Review, 25(4), 498-537. doi: https://doi.org/10.1111/beer.12129

Leymann, H. (1996a). Mobbing – La persécution au travail [Persecution at work]. Paris: Le Seuil.

Leymann, H. (1996b). The content and development of mobbing at work. European Journal of Work and Organizational Psychology, 5(2), 165-184. doi: https://doi.org/10.1080/13594329608414853

Manning, C. (2001). Issues for general practitioners. In Tehrani, N. (Ed.). Building a culture of respect - Managing bullying at work (185-199). London: Taylor & Francis.

Manroop, L. (2015). Human resource systems and competitive advantage: An ethical climate perspective. Business Ethics: A European Review, 24(2), 186-204. doi: https://doi.org/10.1111/beer.12069

Martin, K. D., & Cullen, J. B. (2006). Continuities and extensions of ethical climate theory: A meta-analytic review. Journal of Business Ethics, 69, 175-194. doi: https://doi.org/10.1007/s10551-006-9084-7

Mikkelsen, E. G., & Einarsen, S. (2001). Bullying in Danish work-life: Prevalence and health correlates. European Journal of Work and Organizational Psychology, 10(4), 393-413. doi: https://doi.org/10.1080/13594320143000816

Millán, A., Diaferia, L., Acosta, M., & D’Aubeterre, M.E. (2016). Comparativo de las propiedades psicométricas del NAQ-R y del LIPT-60 en trabajadores venezolanos. Revista CES Psicología, 9(2), 40-67. doi: http://dx.doi.org/10.21615/cesp.9.2.4

Mobbing.Nu. (2017). Violencia y acoso en el trabajo en España. Retrieved from http://www.mobbing.nu/

Nalda, Á. L., Guillén, M., & Pechuán, I. G. (2016). The influence of ability, benevolence, and integrity in trust between managers and subordinates: The role of ethical reasoning. Business Ethics: A European Review, 25(4), 556-576. doi: https://doi.org/10.1111/beer.12117

Nawar, Y. S., & Dagam, O. V. (2015). The practice of ethical work climate within public sector: An organisational culture perspective. Journal of Organisational Studies and Innovation, 2(4), 33-40. http://www.mbacademy.org.uk/index.php/home-josi

Neuman, J. H., & Baron, R. A. (2003). Social antecedents of bullying: A social interactionist perspective. In S. Einarsen, H. Hoel, D. Zapf, & C. L. Cooper (Eds.), Bullying and harassment in the workplace (185-202). London: Taylor & Francis. doi:https://doi.org/10.1201/EBK1439804896

Neves, J. G., & Jesuíno, J. C. (1994). Cultura organizacional: Estudo empírico com base no modelo dos valores contrastantes. Psicologia, IX (3), 327-346. doi: https://doi.org/10.17575/rpsicol.v9i3.702

Nielsen, M. B., & Einarsen, S. (2012). Outcomes of exposure to workplace bullying: A meta-analytic review. Work & Stress, 26(4), 309-332. doi: https://doi.org/10.1080/02678373.2012.734709

Nielsen, M. B., Notelaers, G., & Einarsen, S. (2011). Measuring exposure to workplace bullying. In S. Einarsen, H. Hoel, D. Zapf, & C. L. Cooper (Eds.), Bullying and harassment in the workplace (149-174). London: Taylor & Francis. doi: https://doi.org/10.1201/EBK1439804896

Nielsen, M. B., Skogstad, A., Matthiesen, S. B., Glasø, L., Aasland, M. S., Notelaers, G., & Einarsen, S. (2009). Prevalence of workplace bullying in Norway: Comparisons across time and estimation methods. European Journal of work and organizational psychology, 18(1), 81-101. doi: https://doi.org/10.1080/13594320801969707

Notelaers, G., De Witte, H., & Einarsen, S. (2010). A job characteristics approach to explain workplace bullying. European Journal of Work and Organizational Psychology, 19(4), 487-504. doi: https://doi.org/10.1080/13594320903007620

Notelaers, G., Vermunt, J. K., Baillien, E., Einarsen, S., & De Witte, H. (2011). Exploring risk groups workplace bullying with categorical data. Industrial Health, 49, 73–88. doi: https://doi.org/10.2486/indhealth.MS1155

O’Leary, M. (2015). Work identification and responsibility in moral breakdown. Business Ethics: A European Review, 24(3), 237-251. doi: https://doi.org/10.1111/beer.12072

Overall, J. (2016). Unethical behavior in organizations: Empirical findings that challenge CSR and egoism theory. Business Ethics: A European Review, 25(2), 113-127. doi: https://doi.org/10.1111/beer.12110

Páez, I., & Salgado, E. (2016). When deeds speak, words are nothing: A study of ethical leadership in Colombia. Business Ethics: A European Review, 25(4), 538-555. doi: https://doi.org/10.1111/beer.12130

Painter-Morland, M. (2010). Questioning corporate codes of ethics. Business Ethics: A European Review, 19(3), 265-279. doi: https://doi.org/10.1111/j.1467-8608.2010.01591.x

Parboteeah, K. P., Chen, H. C., Lin, Y.-T., Chen, I-H., Lee, A. Y-P., & Chung, A. (2010). Establishing organizational ethical climates: how do managerial practices work? Journal of Business Ethics, 97(4), 599-611. doi: https://doi.org/10.1007/s10551-010-0527-9

Parboteeah, K. P., & Kapp, E. A. (2008). Ethical climates and workplace safety behaviors: An empirical investigation. Journal of Business Ethics, 80, 515-529. doi: https://doi.org/10.1007/s10551-007-9452-y

Peterson, D. K. (2002). The relationship between unethical behaviour and the dimensions of the Ethical Climate Questionnaire. Journal of Business Ethics, 41(4), 313-326. doi: https://doi.org/10.1023/A:1021243117958

Podsakoff, P. M., MacKenzie, S. B., Lee, J., & Podsakoff, N. P. (2003). Common method biases in behavioural research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903. doi: https://doi.org/10.1037/0021-9010.88.5.879

Power, J. L., Brotheridge, C., Blenkinsoop, J., Bowes-Sperry, L., Bozionelos, N. … Nnedumm, A. (2013). Acceptability of workplace bullying: A comparative study on six continents. Journal of Business Research, 66, 374-380. doi: https://doi.org/10.1016/j.jbusres.2011.08.018

Promislo, M. D., Giacalone, R. A., & Welch, J. (2012). Consequences of concern: Ethics, social responsibility, and well-being. Business Ethics: A European Review, 21(2), 209-219. doi: https://doi.org/10.1111/j.1467-8608.2011.01648.x

Quinn, R. E., & Cameron, K. (1983). Organizational life cycles and shifting criteria of effectiveness: Some preliminary evidence. Management Science, 29(1), 33-52. doi: https://doi.org/10.1287/mnsc.29.1.33

Quinn, R. E., & Rohrbaugh, J. (1983). A spatial model of effectiveness criteria: Towards a competing values approach to organizational analysis. Management Science, 29(3), 363-377. doi: https://doi.org/10.1287/mnsc.29.3.363

Randall, P. (1999). Adult bullying - Perpetrators and victims. London: Routledge. doi: https://doi.org/10.4324/9780203360255

Rego, A. (2001). O poder explicativo da congruência ética para os comportamentos de cidadania organizacional. Psychologica, 27, 155-176. doi: http://dx.doi.org/10.1590/S0034-75902002000100006

Sale, J. E. M., & Kerr, M. S. (2002). The psychometric proprieties of Karasek's demand and control scales within a single sector: Data from a large teaching hospital. International Archives of Occupational Environmental Health, 75, 145-152. doi: https://doi.org/10.1007/s004200100289

Salin, D. (2003). Bullying and organisational politics in competitive and rapidly changing work environments. International Journal of Management and Decision Making, 4(1), 35-46. doi: https://doi.org/10.1504/IJMDM.2003.002487

Samnani, A.-K., & Singh, P. (2012). 20 years of workplace bullying research: A review of the antecedents and consequences of bullying in the workplace. Aggression and Violent Behaviour, 17, 581-589. doi: https://doi.org/10.1016/j.avb.2012.08.004

Seigne, E., Coyne, I., Randall, P., & Parker, J. (2007). Personality traits of bullies as a contributory factor in workplace bullying: An exploratory study. International Journal of Organization Theory & Behavior, 10(1), 118-132. doi: https://doi.org/10.1108/IJOTB-10-01-2007-B006

Sheehan, M. (1999). Workplace bullying: Responding with some emotional intelligence. International Journal of Manpower, 20(1/2), 57-70. doi: https://doi.org/ 10.1108/01437729910268641

Skogstad, A., Matthiesen, S.B., & Einarsen, S. (2007). Organizational changes: A precursor of bullying at work? International Journal of Organization Theory and Behavior, 10(1), 58-94. doi: https://doi.org/10.1108/IJOTB-10-01-2007-B003

Skogstad, A., Torsheim, T., Einarsen, S., & Hauge, L. J. (2011). Testing the work environment hypothesis of bullying on a group level analysis: Psychosocial factors as precursors of observed workplace bullying. Applied Psychology: An International Review, 60(3), 475-495. doi: https://doi.org/10.1111/j.1464-0597.2011.00444.x

Taştan, S. B., & Güçel, C. (2017). The impact of employees’ perceived business ethics and ethical climate on organizational social capital. Turkish Journal of Business Ethics, 10(1), 47–76.

van Muijen, J. J., & Koopman, P. L., De Witte, K., De Cock, G., Susanj, Z., Lemoine, C., … Turnipseed, D. (1999). Organizational culture: The Focus Questionnaire. European Journal of Work and Organizational Psychology, 8(4), 551-568. doi: https://doi.org/10.1080/135943299398168

Vartia, M. (1996). The sources of bullying – Psychological work environment and organizational climate. European Journal of Work and Organizational Psychology, 5(2), 203-214. doi: https://doi.org/10.1080/13594329608414855

Verkuil, B., Atasayi, S., & Molendijk, M. L. (2015). Workplace bullying and mental health: A meta-analysis on cross-sectional and longitudinal data. PLoS ONE, 10(8), e0135225. doi: https://doi.org/10.1371/journal.pone.0135225

Victor, B., & Cullen, J. B. (1988). The organizational bases of ethical work climates. Administrative Science Quarterly, 33(1), 101-125. doi: https://doi.org/10.2307/2392857

Zapf, D. (1999). Organisational, work group related and personal causes of mobbing/bullying at work. International Journal of Manpower, 20(1/2), 70-85. doi: https://doi.org/10.1108/01437729910268669

Zapf, D., & Einarsen, S. (2003). Individual Antecedents of Bullying. In S. Einarsen, H. Hoel, D. Zapf, & C. L. Cooper (Eds.). Bullying and Emotional Abuse in the Workplace (165-184). London: Taylor & Francis. doi: https://doi.org/10.1201/EBK1439804896

Zapf, D., Einarsen, S., Hoel, H., & Vartia, M. (2003). Empirical findings on bullying in the workplace. In Einarsen, S., Hoel, H.,

Zapf, D. e Cooper, C. L. (Eds.). Bullying and emotional abuse in the workplace - International perspectives in research and practice (103-126). London: Taylor & Francis. doi: https://doi.org/10.1201/9780203164662

Zapf, D., & Gross, C. (2001). Conflict escalation and coping with workplace bullying: A replication and extension. European Journal of Work and Organizational Psychology, 10(4), 497-522. doi: https://doi.org/10.1080/13594320143000834

Descargas

Publicado

2019-04-02

Cómo citar

Vilas-Boas, M. (2019). Relación entre la percepción de la cultura organizacional y el clima ético y la percepción del acoso laboral. CES Psicología, 12(2), 103–125. https://doi.org/10.21615/cesp.12.2.8

Número

Sección

ARTÍCULOS
QR Code
Estadísticas de artículo
Vistas de resúmenes
Vistas de PDF
Descargas de PDF
Vistas de HTML
Otras vistas

Artículos similares

1 2 3 4 5 6 7 8 9 10 > >> 

También puede {advancedSearchLink} para este artículo.